Hello, I’m
Francess Oforgu
ADMINISTRATIVE VIRTUAL ASSISTANT
Welcome to my portfolio. Take a tour of my work and see your "Why Me."
About Me
Hi there! I'm Francess
A virtual assistant who’s about making your day smoother, your tasks feel lighter, and your workflow more efficient.
I’m proactive about getting things done efficiently, with an eye for detail. I also always add a personal touch that makes working together feel easy and natural.
I adapt to your unique workflow, aiming to provide tailored support that meets your needs.
Whether stepping in with solutions or syncing with your preferred style, I balance taking initiative and staying flexible. I’m here to support the way you work, while keeping things moving forward with clarity and care. My goal is simple: to be a reliable, thoughtful presence in your corner, making your business life a whole lot easier. Let’s create flow, ease, and a bit of magic in your everyday operations.
SERVICES
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Administrative Support
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Calendar & Appointment Management
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Travel Planning & Coordination
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Email Management & Support
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Customer Service Assistance
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Personal Assistant Tasks
02
Document and Data Management
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Data Entry, Cleanup & Analysis
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File Organization & Maintenance
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Document Creation & Formatting
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Google Workspace Administration
03
Project & Creative Support
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Project Coordination & Task Tracking
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Online Research & Resource Gathering
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Basic Graphic Design (Canva)
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Email Marketing Campaign Setup & Optimization
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Wix Website (Basic Setup)
TOOLS
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PROJECT 1: Task Management
Used Monday.com to lead and coordinate team members in managing the store's opening day activities.
Utilized Trello to manage daily to-do lists, coordinate with team members, and assign tasks to ensure smooth workflow and timely project completion
Managed event planning and task coordination using Asana for efficient project management.
I created a meeting events database in Notion, with meeting to-dos linked as a relation beside each event, displaying relevant tasks for each meeting.
I used Notion to set goals for meal plans, fitness, books, investments, courses, and travel, organizing them in a visually appealing gallery database with images for the card preview
Used Notion to organize and schedule LinkedIn content, ensuring consistent posting and streamlined content management
PROJECT 2: Calendar Management
I used color-coding to specify tasks and efficiently manage daily and weekly calendars using Google Calendar, optimizing time management and productivity.
PROJECT 3: Appointment Scheduling
Used World Time Buddy to identify ideal overlap between New York, London, and Sydney, then created a Doodle poll in the CEO’s (New York) time zone for clarity.
Demonstrated strong time zone awareness and seamless global meeting coordination.
I schedule appointments with Calendly, highlighting the event description, time slots, and meeting details.
Set up a high-priority meeting in Outlook calendar, including a clear agenda, reminders, and smart settings like requesting responses, managing required and optional attendee lists, and disabling forwarding for privacy.
PROJECT 4: Email Management
I managed an inbox using labels and filters to prioritize emails and streamline retrieval for organized communication
I composed an email for the annual board meeting after conducting a meeting poll using Doodle. The email included an invitation link and accounted for participants from different time zones.
PROJECT 5: Data Entry And Analysis
I cleaned and organized the sales dataset. Analyzed the data using a pivot table to display total sales by region. I also created a 3D pie chart with data labels to visually represent the sales distribution, highlighting the region with the highest sales by separating its slice from the chart.
PROJECT 6: Document Preparation
Researched and created a PowerPoint presentation on enhancing "collaboration in remote teams using modern tools", featuring clear visuals and key information for effective communication
PROJECT 7: FILE ORGANIZATION
I ensure quick access to important documents by maintaining a structured and intuitive filing system
Google Form Setup
Created a user-friendly form with Likert scale ratings, open-ended suggestions, and testimonial consent, all while customizing the confirmation message to match the brand’s personality.
Built a pivot table to track satisfaction ratings, offering a snapshot of client feedback trends.
This summary shows responses from the first day of the form launch.
Connected the form to Google Sheets for live data tracking and clean organization.
Allowed clients to edit their responses and limited each to one submission so they could update their feedback without sending duplicates.
PROJECT 8: Travel Management
I researched and provided flight options for a round trip from LAX>EWR, and hotel recommendations in Brooklyn, ensuring a smooth travel experience for the client.
Coordinated and secured flight, accommodation, and transportation bookings for a seamless trip to New York City.
Delivered a well-structured itinerary tailored to the client's travel preferences.
Planned a 5-day business and leisure trip from Lagos to Nairobi for an executive client.
Handled flight booking, hotel reservation, airport transfers, and itinerary creation.
Delivered a polished travel pack with meeting venues, an essentials checklist, and emergency contacts.
PROJECT 10: ZAPIER AUTOMATION
Automated a client consultation booking flow from an email campaign. The process starts with a booking form and uses Zapier to format responses, create calendar events, and send confirmation emails, streamlining scheduling from inbox to calendar.
PROJECT 11: EMAIL SERVICE AND CUSTOMER SUPPORT
Responded to client inquiries, complaints, and order issues via email with professionalism and timely resolution.
Created an automated customer support email using Gmail templates and filters to acknowledge inquiries and set clear response expectations instantly.
Project 12: Wix Website(Basic Setup)
Designed using Wix templates with basic customization and interactive elements.
This project highlights a mobile-friendly layout with a responsive hamburger menu for smooth navigation, and a clean, functional look on mobile and laptop views.
TESTIMONIALS
TIMELESS GROUP
Francess was crucial in overseeing our project deadlines and ensuring team collaboration. Her proactive approach to tracking milestones and clear communication meant we always knew what to expect. She helped us deliver our project ahead of schedule and with remarkable success.
THE LUXURY TREND
Working with Francess has been an absolute pleasure. She takes care of everything, from managing calendars and emails to organizing travel plans, always with such attention to detail. Her skill in entering and analyzing our sales data was awe-inspiring—it helped us make sense of the numbers and make smarter decisions. She’s always so proactive, communicative, and easy to work with. Thanks to her, I feel much more at ease, knowing everything is handled well.
MARVEL SHOT IT
Francess has been a wonderful addition to our team, handling client communication with warmth and efficiency. Her quick, thoughtful responses have improved client satisfaction, and her overhaul of our calendar system has kept everything running smoothly without conflicts. She also organized our filing system, making access to client galleries effortless and saving us valuable time.
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